Refund policy

Return Policy

At Deva Skin, your satisfaction and safety are our priority.

Due to the nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges once an order has been shipped.

No Returns on Skincare Products

All Deva Skin products are skincare items. Once they leave our facility, we are unable to accept returns, refunds, or exchanges, whether the product has been opened or not.

This policy helps us ensure:

  • The highest hygiene standards

  • The safety and integrity of our products

  • Fairness to all customers

Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • A defective item

  • The wrong product

Please contact us within 48 hours of delivery at [your contact email] with:

  • Your order number

  • Clear photos of the issue

We will carefully review your request and, if approved, offer a replacement or solution.

Final Sale

By placing an order on our website, you acknowledge and accept that all sales are final once the order has been shipped.

If you have any questions before purchasing, we encourage you to contact us — we’re happy to help you choose the right product for your skin.

Thank you for trusting Deva Skin and embracing a ritual of divine beauty.